Status of my shipment?

Track the current status of your order on our tracking page to find out exactly where your package is and when it is expected to arrive.

Enter your tracking number here

The most frequently asked questions?

How long does the delivery take?

Unless a different deadline is specified in the respective offer, the goods will be delivered in (NRW) within 1 - 3 days.

In the rest of (Europe) within 3 - 8 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.

Do I have to create a customer account?

If you don't want to create a customer account, you can easily order as a guest.

Information:

With a free customer account you can see all your orders at a glance and add different addresses.

How do I unsubscribe from the newsletter?

If you would like to unsubscribe from our newsletter, you have the option of clicking “unsubscribe” at the bottom of a newsletter email.

Otherwise, you are welcome to contact us at any time to unsubscribe.